Refund Policy
Last updated: [Date]
We want you to be happy with your order. This page explains when and how refunds are issued.
1. Eligible Reasons
We consider refund requests for: a defective item, an item not as described, a change of mind, receiving the wrong item, or damage during shipping.
2. How to Request a Refund
Contact us at [Contact Email] with your order number and the reason for your request. We review each request individually.
3. How Refunds Are Issued
Approved refunds are returned to your original PayPal payment method. Refunds are issued for the full order amount — we do not currently offer partial refunds.
4. Timeframe
Approved refunds are typically processed within [X] business days. It may take PayPal additional time to reflect the refund in your account.
5. Non-Refundable Situations
[List any situations that are not eligible for a refund, if applicable — e.g. items past a certain time window, used/damaged-by-customer items.]